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NEED QUALITY CENTERS - DIABETIC & DIABETIC PRIVATE INS LEAD GEN - LIVE TRANSFER CAMPAIGN: BI WEEKLY PAYMENT

Started by Cash Net Solutions in Sourcing - Outsourcing, Insourcing, Off Shoring, BPO May 23.

Looking for a client to start up a new project in BPO sector in India, Pune location. We have infrastructure and manpower.If any clients or any agency have serious on this proposal please contact me 1 Reply

Started by rajeeb in Available Resources. Last reply by Sanjay bhanushali May 19.

Outbound telemarketing campaigns - Loooking for centers 9 Replies

Started by Cash Net Solutions in Sourcing - Outsourcing, Insourcing, Off Shoring, BPO. Last reply by Cash Net Solutions May 2.

LOOKING FOR OUTBOUND CENTERS !! 1 Reply

Started by dan brown in Sourcing - Outsourcing, Insourcing, Off Shoring, BPO. Last reply by melanie Apr 24.

We're looking for Philippine Centers to partner with on a UK Outbound Campaign. No upfront fees. 1 Reply

Started by Avion CSC in Available Resources. Last reply by Jones Desamparado Apr 16.

How to find BPO clients? 11 Replies

Started by leena in Available Resources. Last reply by Jerald Gabaldon Apr 6.

Need call center or broker for performance based project 1 Reply

Started by Bevis Roach in Jobs Opportunities. Last reply by Kate Stephens Apr 5.

UK TPS Campaign With Daily Payment 3 Replies

Started by John Willcox in Sourcing - Outsourcing, Insourcing, Off Shoring, BPO. Last reply by Jerald Gabaldon Apr 1.

At Home Agents 2 Replies

Started by William Saunders in Available Resources. Last reply by JAY WALIA Mar 25.

Mach4um Guidelines

Started by Kathryn Jackson in Miscellaneous Mar 20.

How Smart is That (Blog)

Time Management – Getting Our Priorities Straight

This is an older story but one I like to be reminded of often. As I read it again today, I realized that I had let this teaching slip from my grasp lately. It really does coincide with the “tyranny … Continue reading →

The Fun Theory

Can you change people’s habits and attitudes? Can you take a task and change people’s conduct and attitudes by making something seem fun? Watch what a group of scientists did using fun or pleasure to get people to use a … Continue reading →

Service with a Smile? Oh, Please…

I always thought it a little silly that we asked our customer service agents to post a “Smile” sign on their cubicle wall or hang a big mirror to reflect their happy (or grumpy) faces while answering the phone. We … Continue reading →

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Mach4um Bookstore

Below is a link to our bookstore (books available on Amazon categorized by call/contact center topics). You will not be leaving the site when you click below. And, the new page has a link back here to this Mach4um main page! Please let me know any books that you think should be added as a resource to our other members (AOkay@mach4um.com).

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Featured Publication
Want your publication featured in our bookstore? Contact Kathryn Jackson @ AOkay@mach4um.com. I'll be glad to fearture your publication so our members can benefit from your expertise.

Industry News

Playing Pottermore

I’m guessing most people have heard of Harry Potter. You know, boy wizard. Hogwarts. Fighting He-Who-Must-Not-Be-Named. Well, the Muggle community has been hotly anticipating the full public release of Pottermore, an online edition of the incredibly popular book series and … Continue reading →

A Place for Feeds to Mingle

Hello and welcome to FeedMingle, a place where RSS feeds can congregate, hang out, and do the things that RSS feeds like to do together (whatever that may be). As you may have noticed, we’re busy re-tooling things around here, … Continue reading →