Contact Center Incentives Survey Results

The purpose of this survey was to determine how contact centers are approaching the topic of incentives. The goal was to describe what each center is doing, how much it costs, and how effective the process is. The participants receive at no cost a detailed aggregated and blinded results report that will allow them to compare their performance against the benchmarks of similar companies to determine improvement opportunities.

To take the survey go to:

https://www.surveymonkey.com/s.aspx?sm=nKnOwRoQdkWdT2T4xjT8kw_3d_3d

This webinar provides an overview of the results of the survey.

Title: Customer Contact Incentives Survey - The Results

Date: Tuesday, November 17, 2009

Time: 1:30 PM - 2:30 PM EST


After registering you will receive a confirmation email containing information about joining the Webinar.

System Requirements
PC-based attendees
Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista

Macintosh®-based attendees
Required: Mac OS® X 10.4 (Tiger®) or newer

Space is limited.
Reserve your Webinar seat now at:
https://www2.gotomeeting.com/register/786696442