Thursday, April 8, 2010

Making Incentives Work-The Math Behind Rewarding Agents

April 8, 2010 from 1:30pm to 2:30pm – online Successful contact center incentive programs carefully balance rewards with performance. Their key to success? Understanding how the math behind incentive design drives agent behavior. Join Dan Rickw… Organized by Kathryn Jackson | Type: online, free, webinar, must, register, at, gotomeeting.com, to, attend