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Need a campaign or BPO project

Hello, We are a 13 year old BPO in Sri Lanka. Currently we are looking for a campaign or project to expend. Appreciate your help. Thanks.

Started by Damien

0 Feb 17, 2016

Need help to set up and run a call center

We are a small growing company with all virtual employees. We want to start a small call center, initially starting with less than 5 agents…

Started by Christopher

10 Nov 29, 2015
Reply by Vinay aravind

New Call Center

Seeking advice and insight. I would like to start a call center, starting small of course. My MAIN concern is building a client base. I ca…

Started by Yasmine Bisumber

1 Mar 10, 2014
Reply by Clark Wings

What Really Happened with TCPA?

Connect First will be hosting a Google Hangout on "What really Happened with TCPA?" When: 12:30 PM EST on February 5, 2014 A Google hangout…

Started by Darren Prine

0 Jan 15, 2014

Just published a new book entitled "Contact Center Excellence"!

Brian Flagg has published a new book entitled “Contact Center Excellence” and it is now available on Amazon.com.  The book is intended for…

Started by Brian Flagg

0 Sep 18, 2012

Recruiting English-French Call Center Reps

We are located in New York (Long Island) and have an ongoing need for English-French reps.  We have tried consulates, embassies, French ass…

Started by Paul A. Munoz Ph.D.

1 Jun 11, 2012
Reply by Michael Di Tore

I am willing to start a call center of my own. Need help .

Hi Everyone i am willing to start a call center with folllowing assets please state is it ok ?,Basic requirements1-Calls Solution2-Internet…

Started by anna smith

8 Mar 11, 2012
Reply by Omer

Looking for a Knowledge Base to use in call centre

We are looking for a knowledge base to use in a medium call centre. If anyone have a good idea or any recommendation please share. Thank yo…

Started by Ahmed Ali

3 Mar 11, 2012
Reply by Omer

I'm looking for supporting arguments why NOT to use connect/hr or RPC/hr as productivity measures in an outbound call centre.

I'm looking for supporting arguments why NOT to use connect/hr or RPC/hr as productivity measures in an outbound call centre.  Can anyone h…

Started by Stu Pow

0 Sep 19, 2011

Cloud Base Contact Center Solutions

I am seeking information on Angel, Contactual, Five9 and InContact platforms. If you are currently using one of these platforms would you p…

Started by Jerry Przybysz

4 Aug 26, 2011
Reply by Henry Milton

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