Strategy (23)

Discussions Replies Latest Activity

Outbound Staffing Calculator & Workforce Management Models

In my last engagement, I dealt with a telemarketing client; predominantly outbound; some inbound. While I have an Erlang C calculator to de…

Started by Art Hall

7 Jun 21, 2008
Reply by Peter Barandat

Home Site Visits

Art, We are deploying mobile workforces which include work-from-home. Can you share more about the Canadian company who does site visits?

Started by Martha Gery

1 Jun 18, 2008
Reply by Art Hall

Driving Service Revenue Service revenue generating strategies are gaining ste…

Started by Kathryn Jackson

0 May 27, 2008


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