1). Tech Support: "I need you to right -click on the Open
Desktop."
Customer "Ok."
Tech Support: "Did you get a pop -up menu?"
Customer: "No."
Tech Support: "Ok. Right click again. Do you see a pop -up menu?"
Customer "No."
Tech Support:: "Ok, sir. Can you tell me what you have done up until this
point?"
Customer: "Sure, you told me to write 'click' and I wrote 'click'."
--------------------------------------------------
2) Customer: "I received the software update you sent, but I am still
getting the sam! e
error message."
Tech Support:: "Did you install the update?"
Customer: "No. Oh, am I supposed to install it to get it to work?"
--------------------------------------------------
3).Customer:: "I'm having trouble installing Microsoft Word."
Tech Support:: "Tell me what you've done."
Customer: "I typed 'A:SETUP'."
Tech Support:: "Ma'am, remove the disk and tell me what it says."
Customer:: "It says '[PC manufacturer] Restore and Recovery disk'."
Tech Support:: "Insert the MS Word setup disk."
Customer:: "What?"
Tech Support: "Did you buy MS word?"
Customer: "No..."
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4).Customer:: "Do I need a computer to use your software?"
Tech Support:: ?!%#$
--------------------------------------------------
5).Tech Support:: "Ok, in the bottom left hand side of the screen, canyou
see the 'OK'
button displayed?"
Customer: "Wow. How can you see my screen from
there?"
--------------------------------------------------
6) Tech Support:: "What type of computer do you have?"
Customer:: "A white one."
--------------------------------------------------
7). Tech Support:: "Type 'A:' at the prompt."
Customer:: "How do you spell that?"
--------------------------------------------------
8). Tech Support: "What's on your screen right now?"
Customer: "A stuffed animal that my boyfriend got me at the grocer y
store."
--------------------------------------------------
9). Tech Support:: "What operating system are you running?"
Customer: "Pentium."
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Permalink Reply by Henry Milton on August 24, 2011 at 10:34am © 2013 Created by Kathryn Jackson.