I am preparing to run an A/B split test surrounding customer experience in our IVR flows. I need to find a new voice for our phone systems. Can anyone recommend a company I can turn to for voice actors?
I've had to audition several voice talents over the course of multiple IVR implementations. I find that www.voices.com is the best way to go about it. You start with posting a job, and an audition script, followed by specific instructions on the Persona you desire.
You will get responses along with bids from voice talents. I frequently use Joe Guay and Catherine Campion on there.
My name is Adam Markowitz and I'm the Director of Business Development for Audiomakers in Scottsdale, Arizona. We specialize in voice talent for a variety of needs including IVR, PBX, Message on Hold, etc. You can find us at www.audiomakers.com. Please call me at 602-430-9491 and/or email at firstname.lastname@example.org. Thanks!
If you pick up a telephone, fly out of the world’s busiest airport or even drive a car, chances are you’ve heard the recordings from Alpharetta, GA.'s own GM Voices. From HP to OnStar, GM Voices provides the natural and brand-consistent recorded voices for some of the world’s largest corporations.
GM Voices Mission
To help our clients humanize technology with natural sounding voice talent and actor-based audio production solutions combined with fast delivery and unmatched customer service for great value.
Think about using a text to speech engine -- and a good one. I have used RealSpeak from Nuance (http://www.nuance.com/realspeak/telecom/) a great set of voices (helps with branding) and easy to get your phrases nailed up. Cost is about the same as voice talent to get started (meaning not cheap) but nearly a free ride after that. Allows the call center folks to turn scripts around quickly, and with the exact same voice and intonation. You can get it to sound too human -- and I personally leave it just "machine enough" that it fits well into the flow -- so that when they get a human -- the caller knows it.
I'm an NYC area-based voice over talent and would like to be considered for the new phone system voice you need. You can hear a sample of my work, see a list of clients and reviews on my website: www.mariecaliendo.com. I must confess that I have a terrible cold right now, but I'll sound better later on in the week, if there is time. In addition to having recorded phone systems, I also have done corporate narrations, TV and radio commercials and audio books.
Looking forward to hearing from you.
we have a library of voice talent on our website, you'd need to send us a script and names of those you would like a quotation from for us to get back to you with pricing and turnaround time. Voice talent are usually willing to do a short sample from your script free of charge but this can delay things a little. please visit www.performancetelecom.co.uk/voices.html
I've just checked the link and its broken for some reason, I'll check again in the morning and update you once I've had one of the techical guys look at it.