Customer Contact Outsourcing Partners
Information
If you are looking for an outsourcing partner then you will want to look here first! If you provide outsourcing services to the customer contact industry then you will want to post here.
Members: 43
Latest Activity: May 13
Customer Contact Outsourcing Partners
This group is intended to allow members to make an informed decision about how to find outsourcing partners - quickly, easily, and cost effectively.
Members - use the search function on http://contactcenter.ning.com/group/ customercontactbenchmarkingpartners/forum to find outsourcing partners who specialize in your area of need. Each partner was asked to provide their unique "tags" and content - each is searchable!
Interested outsourcing partners fill out a data form concerning their area of expertise and services they provide. The end users choose to search these partners when they need help. End users will contact the partners directly - there is to be no solicitation from the partners to the end user members (as is consistent with the business rule for this site - no unsolicited selling).
Interested outsourcers can download the data form (which includes instructions) to build a profile (discussion thread) at http://contactcenter.ning.com/group/customercontactoutsourcingpartners/forum/topics/outsourcing-partner-data-form
Partners will keep their profile updated.
Discussion Forum
LOOKING FOR PROCESS MINIMUM 100 SEATS UK TELECOM
Hiwe are a pvt (ltd) company presently working on outbound process looking for direct clients process if any please let me know .Continue
Started by Deep Nag May 13.
Regarding Business Opportunities
http://www.bnke.com BNKe is a Business Process Outsourcing company focused on Field Service Operations Management; Logistics Support; Warranty…Continue
Started by Rajesh Mondal May 16, 2011.
Call Center Options Profile 1 Reply
ARO – Call Center OptionsJoe Gearonjosephgearon@callcenteroptions.comCallcenteroptions.com3100 Broadway Suite 100Kansas CityMO, 64111816.777.5030Years in Business 24Number of locations 300 +Customers…Continue
Tags: work, remote, agents, at, home
Started by Kathryn Jackson. Last reply by vinit uprit Mar 16, 2011.
Outsourcing from India
Hi,, This is vinit from India.I want to invite US clients to outsource their services from India if anyone interested.I stay in central India in Indore, a growing town in BPO and IT sectors.Here is a…Continue
Started by vinit uprit Mar 16, 2011.
Profile for Taction – The Contact Center
Taction – The Contact CenterRandy AndersonRandy.Anderson@taction.comPrimary Contact IM randyattaction@aol.comwww.Taction.com251 Jefferson StreetWaldoboro, Maine,…Continue
Tags: Mid-sized, B2B, 24/7, trusted, Small
Started by Kathryn Jackson May 15, 2009.
Profile for Telerx
TelerxLoralee Harehare@telerx.comwww.telerx.com723 Dresher RoadHorsham, PA 19044215-347-5749Years in Business29Number of locationsSix in North AmericaCustomers…Continue
Tags: selling, solution, help, desk, CPG
Started by Kathryn Jackson Apr 1, 2009.
Profile for Power Direct
Power DirectBret Butterfieldbbutterfield@power-direct.comwww.power-direct.com4805 Pearl RoadCleveland, OH 44109801-546-6810Years in Business 12Number of…Continue
Tags: customers, Acquisition, retention, win-back, phone
Started by Kathryn Jackson Apr 1, 2009.
Profile for DialAmerica
DialAmericaRich Simmsrsimms@dialamerica.comwww.dialamerica.com960 Macarthur BoulevardMahwah, NJ, 07495800-701-3131 x-2361Years in Business 51Number of…Continue
Tags: outbound, phone, call, leads, inbound
Started by Kathryn Jackson Feb 26, 2009.
Profile for B-CONNECT SERVICES
B-CONNECT SERVICESBRENDA BENAVENTE / MAGALLY GAMEZbbenavente@b-connect.com.mxmgamez@b-connect.com.mxwww.b-connect.com.mxRIO CHURUBUSCO Y AÑIL S/N GRANJAS…Continue
Tags: SERVICES, NEARSHORE, OFFSHORE, BILINGUAL, CUSTOMER
Started by Kathryn Jackson Feb 25, 2009.
Profile for Synergy Solutions, Inc.
Synergy Solutions, Inc.Steve Moakshmoak@callsynergy.comwww.callsynergy.com16435 N. Scottsdale Rd. Suite #130Scottsdale, AZ 85254602-296-1643Years in…Continue
Tags: financial, services, customer, service, healthcare
Started by Kathryn Jackson Feb 25, 2009.
Profile for ACCENT Marketing Services, LLC
ACCENT Marketing Services, LLCPrimary Contact: Michael SheneDirector, Business Developmentwww.accentonline.com400 Missouri Avenue – Suite 100Jeffersonville,…Continue
Tags: cross-selling, integrated, direct, marketing, acquisition
Started by Kathryn Jackson Feb 22, 2009.
Catalog Retail Marketing International (CRMI)
Catalog Retail Marketing International (CRMI)Primary Contact: Pauline MillsPrimary Contact Email: pmills@crmi.ccwww.crmi.cc5452 US Route 5 Suite ENewport, VT…Continue
Tags: onshore, retail, customer, partnership, inbound
Started by Kathryn Jackson Feb 6, 2009.
Outsourcing Partner Data Form
Attached is the form we will be using to gather outsourcing information.Outsourcing partners, please review the form and if you are interested in being part of this directory, please complete the…Continue
Tags: partnership, form, data, outsourcing
Started by Kathryn Jackson Feb 5, 2009.
Outsourcing -- Do we do it or not??
The decision to entrust your companies move valuable resource --- your customer -- in the hands of another call center can be a very emotional decison; one that oft times overrides the monetary…Continue
Started by Steve Jenness Feb 3, 2009.
© 2013 Created by Kathryn Jackson.
