All Groups (12)
Customer Contact Outsourcing Partners
43 members Latest Activity: on Monday If you are looking for an outsourcing partner then you will want to look here first! If you provide outsourcing services to the customer contact…
Mastermind Networking
52 members Latest Activity: Aug 30, 2010 The members of this group meet each month via chat (using the NING chat) to discuss the issues contact center professionals face on a daily basis. If…
ATA "What's Hot"
10 members Latest Activity: Jan 9 Join this group to stay current with industry developments and ATA educational opportunities.
Customer Contact Awards
10 members Latest Activity: Jul 14, 2010 If you are thinking of applying for an award, look here for possibilities. If you sponsor an award post it here.
Customer Contact Benchmarking Partners
18 members Latest Activity: Aug 20, 2010 Need to find a benchmark or a benchmarking organization for your customer contact organization? You'll be able to find it here! Companies offering…
Customer Contact Certification Resources
13 members Latest Activity: May 14, 2010 Members looking for a certification - employee or center will be able to look here to find a resource that fits. Certifying agencies can post their…
Helping Hand
14 members Latest Activity: Sep 3, 2010 This is the group where we, as members of a community, extend a hand to help. If you have something to donate or offer at a discount, post it here.…
Contact Center Publications
23 members Latest Activity: May 14, 2010 This group provides a listing of customer contact publications (books, articles, white papers, presentations, videos) recommended by our members.
Contact Center Speaker's Bureau
14 members Latest Activity: on Monday The Speaker's Bureau is a reservoir of talent for our members' next keynote or workshop event. Speakers promote your expertise and experience using…
Managers / Experts of Technical Support
24 members Latest Activity: Sep 3, 2010 The intent of this group is to support managers and experts of technical support operations by collaborating on best practices, tools, training, and…
Contact Center Systems Technical Support
13 members Latest Activity: Jun 25, 2010 The intent of this group is to support customer contact professionals who have technical questions about their customer contact systems.
Contact Center Consultant Corner
43 members Latest Activity: Aug 20, 2010 This consultant group gives CCPF members the opportunity to learn about and engage consultants without the consultant soliciting members directly.…
© 2013 Created by Kathryn Jackson.
