"I agree with Jonathan. When the customer feels like you care about them and are trying to work with them, they respond better. Incent your agents to be warm, friendly and flexible. This is the hardest part as collection agents are typically not any…"
Ana Juricev's Discussions
collection call center
2 Replies
Hi to all,I have recently started working with a call center for the collection.Can you give me some information, your experience, what is the best method for this kind of customers to motivate them…Continue
Started this discussion. Last reply by Omer Mar 11, 2012.
Gifts Received
Ana Juricev has not received any gifts yet
Ana Juricev's Page
Latest Activity
"The surest and best way to motivate people to pay more and to pay faster is to give them fantastic service.
Most people's willingness to pay depends mostly on two things, their ability to pay and their opinion about the person they are paying.…"
Ana Juricev posted a discussioncollection call center
Hi to all,I have recently started working with a call center for the collection.Can you give me some information, your experience, what is the best method for this kind of customers to motivate them to pay faster...more...?Can somebody give me some ideas from daily work?Thank you!See More
Profile Information
- Company Name:
- Duel d.o.o.
- Industry:
- Representation of foreign companies, consultancy services
- Job Title:
- Operational manager
- Current Role:
- Professional Services/Consulting
- My professional experience, goals, and specialties are:
- ..
© 2013 Created by Kathryn Jackson.
