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Julia Forsyth
  • Female
  • Edinburgh
  • United Kingdom
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Julia Forsyth's Discussions

Handling after hours and over flow calls
8 Replies

Hi everyone!I wonder if anyone can offer me some insights into how call centres typically handle after hours and overflow calls. Voicemail? Answer services (outsourced)?, 24/7 staffing?, And what is…Continue

Started this discussion. Last reply by Pauline Mulvey Mar 18, 2010.

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Profile Information

Company Name:
BigEars Ltd
Industry:
Telecommunicationd
Job Title:
BDM
Company Website:
http://www.yourbigears.com
Do you have a LinkedIn or other networking site profile you would like to link to?
http://nz.linkedin.com/pub/julia-forsyth/a/809/8b3

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