Michael Dowrich
  • Male
  • Toronto, Ontario
  • Canada
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Michael Dowrich's Discussions

Airline/Travel Industry - Call Center Standards & Practices
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I am very interested in strengthening my knowledge of the airline/travel industry (more specifically airlines) with respect to call center practices, industry trends and typical best in class…Continue

Started this discussion. Last reply by Michael Dowrich Nov 10, 2010.


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Profile Information

Company Name:
Outsourcing - The Contact Center/BPO Industry
Job Title:
Client Services/Account Management/Project Management
Do you have a LinkedIn or other networking site profile you would like to link to?
My professional experience, goals, and specialties are:
Client Services
Account Management
Contact Center Program Implementations

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