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Michael Dowrich
  • Male
  • Toronto, Ontario
  • Canada
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Michael Dowrich's Discussions

Airline/Travel Industry - Call Center Standards & Practices
2 Replies

I am very interested in strengthening my knowledge of the airline/travel industry (more specifically airlines) with respect to call center practices, industry trends and typical best in class…Continue

Started this discussion. Last reply by Michael Dowrich Nov 10, 2010.

 

Michael Dowrich's Page

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Profile Information

Company Name:
TBD
Industry:
Outsourcing - The Contact Center/BPO Industry
Job Title:
Client Services/Account Management/Project Management
Do you have a LinkedIn or other networking site profile you would like to link to?
http://ca.linkedin.com/pub/michael-dowrich/1/640/844
My professional experience, goals, and specialties are:
Client Services
Account Management
Contact Center Program Implementations

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