Teresa Morelock's Page

"Teresa,  I would like to introduce you to a SaaS product at CorvisaCoud that can help you do all that you are asking for.  "

"Kochartech offers a complete framework for IT support and also solutions of CRM/ACD.. Also offer Mobile Device Management Solutions for device complexities and configuration issues through DeviceMax OTA, Remote and Self Care according to the needs…"

"Hi David, We are a call center based in India. Look forward to workon projects together. Regards Ankur S"

"HI  We are a Claims Management Company CMC working on Personal Injury Claims UK It is an attractive outbound campaign ,doing very good business. We need call centers to work on this campaign so that we build an healthy business envinoment …"

"Hi Kristen - we are considering it as well and interested in hearing user feedback. Thanks for posting. Happy Holidays, Teresa"

"Hi Teresa - good luck with your search, I would highly recommend an all-in-one solution (like the one offered by Interactive Intelligence, www.inin.com) for your needs. You can purchase as a hosted solution intially and it can scale to whatever…"

"Do check us out - beyondmortar.com - we have a very robust hosted contact center offering that is ideal from operations starting at 5 users and up. Rich feature set and low entry cost. Online calculator and you can estimate your total monthly…"

"I would love to recommend my call center in the philippines to sell your products and give service to the customers. Here is my company profile. Salient Global System is a Filipino owned call center based in Philippines. The company provides…"

"I would love to recommend my center. Please give me your email address. Thank you."

"I have heard a lot of praise for Interactive Intelligence. I have contacted them and their services start with 10 seats minimum. I will kee them in mind for down the road when our contact center has grown to that size. Thank you for the…"

"I am amazed at all the responses that I received to this post. I really do appreciate everyone's time in sharing their expertise. I am following up with the recommended vendors and will let you know where we end up. Thank you so much."

"There are a number of hosted solutions for workforce management and some that are better suited to smaller operations. Blue Pumpkin came out about 10 years ago and may be worthy of consideration. Workforce Management Software Group offers hosting;…"

"We are a boutique virtual call center with over 12 years experience. we have several partners that have agents "riding our rails," where we support them with infrastructure, IT, telephony, and reporting. We also can help you with virtual…"

"I have a .pdf for you to look at from Interactive Intelligence. They provide system that you can start with a custom hosted solution that can connect to your data for screen pops and when you grow can remain hosted or migrated easily to a hosted…"

"Packet 8 has a great VoIP outsourced PBX for call centers. Low cost and you can get unlimited long distance (fixed cost per phone). Works great for me and the ACD grouping is as good as most. Your bigger concern is your CRM. Look into it and pick…"

"Teresa, I can certainly talk with you about the call scripting and elearning. My company develops economical elearning or I can point you to economical technology if you want to do it in house. We also have a partner that has an extremely…"