mach4um

May 2010 Blog Posts (3)

Leads

FOR ALL CALL CENTER INCREASE YOUR SALES…

Continue

Added by Global Network Solutions on May 28, 2010 at 1:23am — No Comments

Contact Center Space for Lease

I wanted to reach out to some Contact Center operators and let them know we have approximately 70,099 SF of space available in Baton Rouge, LA which could be easily converted to contact center space. 48,388 SF in one building and 21,711 SF located in a neighboring building. We have plenty of parking and open layouts, which are subdividable. We have full service back generators at both locations.



SEE LINKS:… Continue

Added by Chad Rigby on May 10, 2010 at 12:00pm — No Comments

Is your Call Center afraid to standardize processes?

I was having lunch with a friend and we were discussing the areas of his business that he wants to improve. I uncovered a common structural flaw that many companies have. Not all of the processes for employee job responsibilities are written out. Employees rely on their own notes (if they take any) and the training is delivered by whomever the GM or Site director has was available at the time.



This scenario is completely dysfunctional. If three different people are responsible for… Continue

Added by Glenn Pasch on May 4, 2010 at 7:14am — No Comments

Monthly Archives

2013

2012

2011

2010

2009

2008

© 2017   Created by Kathryn Jackson.   Powered by

Badges  |  Report an Issue  |  Terms of Service