December 2009 Blog Posts (4)

Management: What Can You Do To Make Your Call Center Successful?

I have worked in many different sales centers over the last 16 years. In each case, it was very easy to see, within minutes, if the center was successful even before hearing a single call from a sales representative.

Here are some vital questions you can ask yourself to determine how your Call Center stacks up:

• When you walk into a call center, do you hear and feel a real buzz in the room, or is it more akin to a library? Your… Continue

Added by Glenn Pasch on December 31, 2009 at 6:30am — No Comments


Exigo Process Solutions has the experienced people, integrated global network and rigorous internal processes to deliver a consistent experience to every customer, on every call.

Your bottom line depends on a call center that satisfies your customers. That’s why Exigo Process Solutions doesn’t just act for your company. We act like your company.

You can count on Exigo Process Solutions to provide:

•Agents who have experience in your… Continue

Added by dennis noval on December 18, 2009 at 12:56pm — No Comments

Call Center Campaign/Facility

We have a call center for lease or for sale. It has 50 seats expandable to1 00seats and up.
Located in PEZA accredited building.

We have also a start up 10 seaters call center company which is need of an outbound campaign which is paying an hourly rate.

Please e-mail me at of any help that you could extend to us, and we are also very willing to work religiously and looking forward for a long term working relationship with you.

Added by Ma.Grace Vidallo-Bucoy on December 7, 2009 at 6:55am — No Comments

Beware (my son) the Consultant – Part 2

So why do companies and organizations hire consultants? While intended as a rhetorical question, I can hear some readers repeat the question out loud and in earnest…”Really, why would you!”

Let’s deal with some of the well known tactical reasons for a engaging a consultant. In our experience the most common reason for hiring a call/contact center consultant is to gain knowledge or a skill set that is not present in the client organization. This is often related to sub sets of… Continue

Added by Colin Taylor on December 3, 2009 at 8:41am — No Comments

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