mach4um

December 2010 Blog Posts (1)

Customer Centric Sales & Service Policies: Survival of the Kindest

Survival of the kindest may be a novel concept, but there's new scientific evidence that humans are genetically wired to be kind. The more generous we are, the more respect and influence we wield. For example, think of Zappos and LL Bean: for their customer-centric sales and service policies, they've earned widespread admiration among customers, as well as among… Continue

Added by Lynn Hunsaker on December 2, 2010 at 10:19am — No Comments

Monthly Archives

2013

2012

2011

2010

2009

2008

© 2017   Created by Kathryn Jackson.   Powered by

Badges  |  Report an Issue  |  Terms of Service