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Jim Rembach's Blog (1)

GenY Doesn’t Want to Work in Your Call Center Shows Study

Sodexo Motivation Solutions, in the UK, released the results of its new survey highlighting Generation Y’s (employees aged 16 to 28) perceptions of working. The survey finds that more than half of Generation Y employees are looking to leave their jobs within a year.



While this study was conducted in the UK, the US and Canadian call center industry, are closely aligned with call center practices in the UK.…

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Added by Jim Rembach on October 1, 2010 at 9:15am — No Comments

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