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The BPO industry should look to the Cloud industry for examples of promoting Security and Compliance. The benefits are potentially enormous.

The call center (BPO) industry should look to the cloud and hosting industry as an example of how to address Security compliance certifications from and both a market and internal perspective.  WHY. The BPO industry and the Cloud industry both provide outsource services to companies, large and small.  Both industries provide cost and efficiency benefits to companies whose core competencies lay elsewhere.  Both industries have customers who have major barriers to outsourcing including a concern over Security. ....SafeData blog

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